Refund policy

Return & Exchange Policy

Due to the intimate nature of our products and to ensure the highest standards of health and safety, all sales are final. We do not offer returns or exchanges on any items, as these products are intended for personal pleasure and may pose a risk if resold or reused.

We do not accept returns on used, opened, or personal care items under any circumstances. This policy is in place to protect all our customers and maintain the integrity of our products.

Damages or Issues
Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong item, contact us immediately at lapurist.buisness@gmail.com so we can evaluate the issue and make it right.

Non-Returnable Items
All products sold are considered final sale and are non-returnable. This includes:

  • Personal care and pleasure items

  • Custom or personalized products

  • Items marked as “Sale” or purchased with a discount code

  • Gift cards

European Union Customers
In accordance with EU regulations, customers in the EU may still be eligible for the 14-day cooling-off period provided the product has not been opened or used and is returned in its original sealed condition with proof of purchase. Please email us prior to initiating a return.

If you have any concerns about your purchase, don’t hesitate to contact us at lapurist.buisness@gmail.com.